As you draft your leader standard work document, ensure it goes beyond simply enumerating tasks. Specify the method and purpose behind each activity. This is particularly crucial for tasks carried out by multiple leaders, as they significantly influence the organizational culture. Steven Spears, in “Decoding the DNA of the Toyota Production System,” outlines four fundamental rules, one of which is that “all work must be highly specific in its content, sequence, timing, and outcome.” Importantly, this rule is equally applicable to leadership processes.
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